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[Teaching nursing communication: a challenge]

E C de Carvalho1, M M Bachion, L C Almeida

  • 1Departamento de Enfermagem Geral e Especializada, Escola de Enfermagem de Ribeirão Preto, Universidade de São Paulo.

Revista Latino-Americana De Enfermagem
|July 1, 1997
PubMed
Summary
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Video training did not significantly alter student-patient communication behaviors. Confirmation categories predominated interactions, suggesting communication skills training needs integration throughout undergraduate education, not just isolated courses.

Area of Science:

  • Medical Education
  • Communication Studies
  • Healthcare Professional Training

Context:

  • Effective communication is crucial in healthcare settings.
  • Video-based interventions are explored for behavioral change in communication.
  • Student-patient interactions require specific communication skill development.

Purpose:

  • To evaluate the impact of a training program on communication behaviors between students and patients.
  • To assess changes in confirmation and discordance categories during oral interactions post-training.
  • To determine if video-based training influences communication interaction profiles.

Summary:

  • The study trained students in using confirmation and discordance categories during oral communication with patients.

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  • Results showed a predominance of confirmation categories, with no significant changes before and after the training intervention.
  • The interaction profile remained largely unchanged, indicating limited effectiveness of the isolated training program.

    • Impact:

    • Findings suggest that communication skills training should be integrated longitudinally within undergraduate medical curricula.
    • Current training approaches may be insufficient for lasting behavioral change in student-patient communication.
    • Further research is needed on effective pedagogical strategies for enhancing healthcare communication skills.