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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Four steps to creating quality indicators across sites
W Fields1, K Berntsen, B Coutts
1Sharp HealthCare, San Diego, CA, USA.
Journal of Nursing Care Quality
|December 16, 1997
Abstract:
As multi-hospital systems develop, the demand to compare performance across sites has become an organizational imperative. This article describes the process a six-hospital system used to create clinically reliable and valid quality assessment indicators.
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