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Nurse manager orientation: guidelines to meet the challenge of a rapidly changing role
C Ziegfeld1, C Matlin, K Earsing
1Johns Hopkins Oncology Center, Baltimore, Maryland, USA.
Abstract:
A management development program at The Johns Hopkins Hospital in Baltimore addresses the competency needs of 68 nurse managers. Orientation of new nurse managers is a significant component of the program. The orientation is based on performance standards and identification of organizational resources and opportunities to assist the managers to meet the standards. A convenience sample of 10 nurse managers, assistant directors, and directors of nursing reviewed the program 1 year after implementation and found it had improved the quality of orientation by providing structure and organization. The model can be applied to other institutions and practice roles.