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Interviewing techniques for hiring quality employees in the OR
1University of Miami Hospital, Bascom Palmer Eye Institute, Sylvester Comprehensive Cancer Center, Miami, USA.
AORN Journal
|February 4, 1998
Summary
Surgical operating room (OR) directors and managers often lack formal training in interviewing techniques. Implementing standardized interview questions and evaluation processes can improve hiring for quality patient care.
Area of Science:
- Healthcare Management
- Human Resources in Healthcare
Background:
- Operating rooms (ORs) require highly skilled staff for quality patient care and service.
- Effective employee selection is crucial for filling vacant positions in the OR.
Purpose of the Study:
- To assess the training and education OR directors and managers have in interviewing techniques.
- To determine the consistency of interview processes used by OR directors and managers.
Main Methods:
- A survey was conducted among OR directors and managers in Miami, Florida.
- The survey focused on their interviewing techniques, education, and process consistency.
Main Results:
- A significant lack of relevant training was found among OR personnel who conduct interviews.
- Inconsistency in interview processes was observed.
Conclusions:
- There is a need for improved training for OR directors and managers in interviewing.
- Standardized interview questions and evaluation processes are recommended to enhance hiring consistency and quality.