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Assessing and intervening with anger disorders
1University of Tennessee at Knoxville, College of Nursing, Knoxville, Tennessee, USA.
The Nursing Clinics of North America
|April 18, 1998
Summary
This article offers guidance for nurses on managing angry patients, providing assessment and intervention strategies applicable across all clinical settings. It also includes techniques for nurses to manage their own anger towards hostile clients.
Area of Science:
- Nursing
- Psychiatric Nursing
- Healthcare Management
Background:
- Nurses frequently encounter angry and potentially threatening patients.
- Lack of specialized psychiatric training can hinder effective patient anger management.
- Patient aggression poses a challenge in diverse healthcare environments.
Purpose of the Study:
- To synthesize current research and provide practical guidance for nurses managing angry patients.
- To offer assessment and intervention strategies for nurses outside of psychiatric specialties.
- To equip nurses with techniques for managing their own anger in response to client hostility.
Main Methods:
- Literature synthesis of current research on patient anger.
- Development of evidence-based guidelines for assessment and intervention.
- Inclusion of self-anger management techniques for nursing staff.
Main Results:
- Provides actionable guidelines for assessing and intervening with angry clients.
- Offers strategies applicable to various clinical settings, including emergency rooms and rural clinics.
- Equips nurses with methods to manage their personal anger responses.
Conclusions:
- Nurses in all specialties can benefit from structured approaches to managing angry patients.
- Effective management of patient anger improves patient care and nurse well-being.
- Proactive strategies enhance safety and therapeutic relationships in healthcare settings.