Helping health professionals deal with violence

Violence towards health professionals is defined as any incident in which a health professional experiences abuse, threat, fear or the application of force arising out of the course of his or her work, whether or not they are on duty. It emerges that no single theory can adequately explain the phenomenon, and perceptions about incidence and prevalence are distorted by the media. There is consistent and variable reporting but a high incidence and prevalence undoubtedly exists within health care. Health professionals and less experienced nurses in particular have been found to be most at risk. A strategic approach is needed to the development and implementation of workplace-specific solutions. Health professionals have a right to expect that violence at work is minimized but it would be unrealistic to expect it to be eradicated.