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Related Experiment Videos

Using nurse hot line calls for disease surveillance

J S Rodman1, F Frost, W Jakubowski

  • 1Southwest Center of Managed Care Research, Albuquerque, New Mexico 87108, USA.

Emerging Infectious Diseases
|June 11, 1998
PubMed
Summary

Nurse hot lines provide valuable public health surveillance data. Analysis of calls can help detect infectious disease outbreaks and seasonal trends, offering a cost-effective surveillance method.

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Area of Science:

  • Public Health
  • Epidemiology
  • Infectious Disease Surveillance

Background:

  • Nurse hot lines handle numerous public health inquiries.
  • These calls represent a potential, underutilized data source for disease surveillance.
  • Early detection of infectious disease outbreaks is crucial for public health response.

Purpose of the Study:

  • To evaluate the utility of nurse hot line call data for public health surveillance.
  • To assess the potential for identifying infectious disease outbreaks using this data source.
  • To investigate patterns of disease reporting through nurse hot lines.

Main Methods:

  • Retrospective analysis of nurse hot line call data from multiple locations.
  • Examined call volume for specific symptoms, such as diarrhea and vomiting.
  • Correlated call data with known disease outbreaks and seasonal patterns.

Main Results:

  • A significant increase (over 17-fold) in diarrhea-related calls was observed during the 1993 Milwaukee cryptosporidiosis outbreak.
  • Consistent seasonal variations in calls for diarrhea and vomiting were identified in Baltimore and Albuquerque.
  • Nurse hot line data demonstrated a clear signal during a major infectious disease event.

Conclusions:

  • Nurse hot line calls serve as a valuable and timely indicator for public health surveillance.
  • This method offers an inexpensive approach to monitor infectious diseases and identify epidemics.
  • Utilizing nurse hot line data can enhance disease detection and response capabilities.

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