Satisfaction with relief agencies during Hurricanes Erin and Opal
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1Department of Psychology, University of West Florida, Pensacola 32514, USA.
Abstract:
From a larger study, ratings of satisfaction with disaster relief agencies in the aftermath of Hurricanes Erin and Opal showed high satisfaction from services provided by the American Red Cross/Salvation Army and somewhat lower ratings for the Federal Emergency Management Agency from 167 residents and business owners in the Florida Panhandle.
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