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Related Experiment Videos

The Assaulted Staff Action Program (ASAP): common issues in fielding a team

R B Flannery1

  • 1Massachusetts Department of Mental Health, Harvard Medical School, USA.

The Psychiatric Quarterly
|June 17, 1998
PubMed
Summary

Patient assaults on healthcare staff can be mitigated by the Assaulted Staff Action Program (ASAP), a peer-support crisis intervention. This program offers clinical support, reduces violence, and is cost-effective.

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Area of Science:

  • Healthcare management
  • Occupational health and safety
  • Psychotraumatology

Background:

  • Patient assaults on healthcare staff have a documented negative impact.
  • The Assaulted Staff Action Program (ASAP) provides crisis intervention and peer support for staff victims.
  • Previous work outlined ASAP team implementation.

Purpose of the Study:

  • To identify and address common challenges encountered in ASAP programs.
  • To provide practical solutions for the first eight years of ASAP implementation.
  • To discuss the broader implications of ASAP program development.

Main Methods:

  • Review of common problems encountered in the first eight years of ASAP programs.
  • Analysis of evolved solutions and their effectiveness.

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  • Discussion of implications for program sustainability and improvement.

    • Main Results:

    • Identification of frequently occurring issues in ASAP program delivery.
    • Development of practical, evolved solutions to these common problems.
    • Analysis of the program's impact on staff support and violence reduction.

    Conclusions:

    • ASAP is a valuable, cost-effective intervention for staff impacted by patient assaults.
    • Addressing common problems through evolved solutions enhances ASAP effectiveness.
    • Continued refinement of ASAP programs is crucial for supporting healthcare workers and reducing workplace violence.