Related Experiment Videos
Preparing nurses for the acute care case manager role: educational needs identified by existing case managers
Journal of Continuing Education in Nursing
|July 4, 1998
Summary
Nurses need specific training for case manager roles, focusing on community resources, discharge planning, and reimbursement. Educational programs should tailor content to nurse education level, addressing both clinical and system issues for effective case management.
Area of Science:
- Nursing Education
- Healthcare Management
- Case Management
Background:
- Limited literature exists on optimal preparation for nurse case manager roles.
- Case management is a critical nursing function requiring specialized skills.
Purpose of the Study:
- To identify essential skills and knowledge for nurses transitioning into case manager roles.
- To inform the development of effective nursing education programs for case managers.
Main Methods:
- Qualitative study involving interviews with twenty acute care case managers.
- Case managers were surveyed on valuable skills and knowledge for new entrants to the role.
Main Results:
- Top educational needs identified across all case managers include community resources, discharge planning, and third-party reimbursement.
- Baccalaureate-prepared nurses valued clinical issues (family coping, patient education, quality of life, social support).
- Master's-prepared nurses prioritized system-related issues.
Conclusions:
- Educational programs for baccalaureate-prepared nurses should integrate clinical and system issues.
- Programs for master's-prepared nurses should emphasize system management.
- Staff development may require external expertise for healthcare finance and reimbursement training.