Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

What makes an automated teller machine usable by blind users?

J M Manzke1, D H Egan, D Felix

  • 1Institute for Hygiene and Applied Physiology, Swiss Federal Institute of Technology, Zurich, Switzerland.

Ergonomics
|July 23, 1998
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Don't Change Much.

American journal of men's health·2016
Same author

The economic burden of cancers attributable to tobacco smoking, excess weight, alcohol use, and physical inactivity in Canada.

Current oncology (Toronto, Ont.)·2016
Same author

Regional variations in the economic burden attributable to excess weight, physical inactivity and tobacco smoking across British Columbia.

Health promotion and chronic disease prevention in Canada : research, policy and practice·2016
Same author

Improved estimation of the health and economic burden of chronic disease risk factors in Manitoba.

Chronic diseases and injuries in Canada·2013
Same author

The economic burden of traumatic spinal cord injury in Canada.

Chronic diseases and injuries in Canada·2013
Same author

The influence of depression on physical complications in spinal cord injury: behavioral mechanisms and health-care implications.

Spinal cord·2013
Same journal

Identification of systemic barriers, facilitators and adaptations to effective record-keeping: a South African primary healthcare clinic case study.

Ergonomics·2026
Same journal

Layer-specific facial soft-tissue thickness in 1174 Chinese adults: Implications for finite-element headforms and ergonomic design.

Ergonomics·2026
Same journal

The dual effects of information presentation speed on operator performance in dynamic tasks: a study in supervisory control and data acquisition interfaces.

Ergonomics·2026
Same journal

Evaluating generative AI teaching assistants in simulated learning environments: how instructor type and support type affect students' perceptions.

Ergonomics·2026
Same journal

Swipe smart, not hard: hand health of smartphone users in a university population.

Ergonomics·2026
Same journal

Couriers' work-related musculoskeletal disorders and psychological distress: Insights for work errors and traffic safety.

Ergonomics·2026
See all related articles

Blind and sighted users evaluated automated teller machine (ATM) usability. Speech output significantly improved ATM accessibility for blind users, highlighting its importance for inclusive design.

Area of Science:

  • Human-Computer Interaction
  • Accessibility Research
  • Assistive Technology

Background:

  • Traditional automated teller machines (ATMs) present usability challenges for visually impaired individuals.
  • Understanding user requirements is crucial for designing accessible financial technology.

Purpose of the Study:

  • To assess the requirements and usability of automated teller machines (ATMs) for both blind and sighted users.
  • To evaluate the impact of speech output and different interface designs on ATM usability.

Main Methods:

  • Recruited fifteen blind and sighted participants for requirement gathering and usability testing.
  • Utilized a partially operational ATM mock-up with speech output, varied menus, and key arrangements.
  • Collected performance data and subjective evaluations from all participants.

Related Experiment Videos

Main Results:

  • All blind participants successfully operated the ATM, with speech output being the primary usability factor.
  • Interface design variations (menus, key arrangements) did not significantly impact performance or subjective evaluation.
  • Sighted users were receptive to design modifications, including speech output, but key arrangement preferences differed between groups.

Conclusions:

  • Speech output is a critical component for enhancing ATM accessibility for blind users.
  • While interface variations had minimal impact, user requirement discrepancies, particularly in key arrangement, necessitate careful consideration for inclusive ATM design.
  • Design recommendations can be formulated based on user requirement assessments for improved ATM accessibility.