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Qualitative analysis of three case management programs

J Schmidt-Posner1, J M Jerrell

  • 1Stanford University Haas Center for Public Service, USA.

Community Mental Health Journal
|August 7, 1998
PubMed
Summary
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The PACT Adaptation Model for severe mental illness case management improved client functioning and cut intensive service costs. Other models showed less alignment between qualitative findings and outcomes.

Area of Science:

  • Psychiatry
  • Health Services Research
  • Mental Health Services

Background:

  • Case management services for severe mental illness often lack detailed descriptions of interventions and their evolution.
  • Understanding variations in service delivery is crucial for effective mental healthcare.

Purpose of the Study:

  • To qualitatively describe and compare three distinct case management service approaches for severe mental illness.
  • To examine the relationship between these service models and quantitative cost-effectiveness outcomes.

Main Methods:

  • Qualitative data were collected to detail the organization and functioning of three case management models: PACT Adaptation, Clinical Team, and Intensive Broker.
  • Quantitative cost-effectiveness data were analyzed to assess outcomes associated with each model.

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Main Results:

  • The PACT Adaptation Model demonstrated superior client psychosocial functioning and significant reductions in intensive mental health service costs.
  • The Clinical Team and Intensive Broker Models showed outcomes that were less consistent with their qualitative descriptions.

Conclusions:

  • The organizational structure and functioning of the PACT Adaptation Model are highly effective for improving psychosocial outcomes and reducing costs in severe mental illness care.
  • Variations in case management models significantly impact both client outcomes and healthcare expenditures.