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Developing successful performance appraisals through choosing appropriate words to effectively describe work
1Department of Health Science and Human Ecology, California State University-San Bernardino, USA.
Health Care Management Review
|August 14, 1998
Summary
Selecting precise work descriptors is crucial for health care managers to ensure high-quality, fair performance appraisals. Careful word choice in performance evaluations directly impacts their effectiveness and objectivity.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Human Resources
Background:
- Effective performance appraisals are vital for healthcare management.
- The quality of performance appraisals depends on accurate work descriptors.
- Previous literature and practice show variability in descriptor selection.
Purpose of the Study:
- To analyze the selection and impact of work descriptors in healthcare performance appraisals.
- To emphasize the importance of precise language in evaluating healthcare professionals' work.
Main Methods:
- Review of performance appraisal forms used by healthcare managers.
- Analysis of textbooks on healthcare management and performance evaluation.
- Assessment of current literature for relevant work descriptors.
Main Results:
- Work descriptors are not consistently or carefully selected in healthcare settings.
- Inconsistent descriptor selection can compromise appraisal quality, efficiency, and fairness.
- A need exists for strategic word selection in performance evaluations.
Conclusions:
- Healthcare managers must prioritize the judicious selection of work descriptors.
- Appropriate language in performance appraisals enhances objectivity and effectiveness.
- Strategic use of work descriptors improves the overall quality of performance management.