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Related Experiment Videos

Developing successful performance appraisals through choosing appropriate words to effectively describe work

T C Timmreck1

  • 1Department of Health Science and Human Ecology, California State University-San Bernardino, USA.

Health Care Management Review
|August 14, 1998
PubMed
Summary

Selecting precise work descriptors is crucial for health care managers to ensure high-quality, fair performance appraisals. Careful word choice in performance evaluations directly impacts their effectiveness and objectivity.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Human Resources

Background:

  • Effective performance appraisals are vital for healthcare management.
  • The quality of performance appraisals depends on accurate work descriptors.
  • Previous literature and practice show variability in descriptor selection.

Purpose of the Study:

  • To analyze the selection and impact of work descriptors in healthcare performance appraisals.
  • To emphasize the importance of precise language in evaluating healthcare professionals' work.

Main Methods:

  • Review of performance appraisal forms used by healthcare managers.
  • Analysis of textbooks on healthcare management and performance evaluation.
  • Assessment of current literature for relevant work descriptors.

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Main Results:

  • Work descriptors are not consistently or carefully selected in healthcare settings.
  • Inconsistent descriptor selection can compromise appraisal quality, efficiency, and fairness.
  • A need exists for strategic word selection in performance evaluations.

Conclusions:

  • Healthcare managers must prioritize the judicious selection of work descriptors.
  • Appropriate language in performance appraisals enhances objectivity and effectiveness.
  • Strategic use of work descriptors improves the overall quality of performance management.