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Case management: a literature review

J E Smith1

  • 1University of Alberta.

Canadian Journal of Nursing Administration
|September 3, 1998
PubMed
Summary
This summary is machine-generated.

Integrated care systems aim to improve health and social services for Canadians with complex needs. Case management, led by skilled case managers, is key to coordinating care across settings, though challenges remain in achieving true integration.

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Area of Science:

  • Health Services Research
  • Social Work
  • Public Health Policy

Background:

  • Canadian healthcare restructuring aims for integrated care systems.
  • Despite structural changes, integrating care for complex, long-term needs remains a challenge.
  • Case management is increasingly recognized globally for coordinating health and social services.

Purpose of the Study:

  • To summarize the literature on long-term care case management.
  • To focus on Canadian studies and their findings.
  • To highlight the role of case managers in achieving integrated care.

Main Methods:

  • Literature review of case management in long-term care.
  • Analysis of Canadian studies on service integration.
  • Examination of the case manager's role in coordinating care.

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Main Results:

  • Case management is a critical strategy for integrating health and social services.
  • Effective case management requires professionals skilled in navigating complex systems.
  • Continuity, consistency, and coordination of care are central to the case manager's role.

Conclusions:

  • Achieving integrated care for individuals with long-term, complex needs requires robust case management.
  • The case manager is pivotal in bridging service gaps and ensuring seamless care.
  • Further research and policy development are needed to optimize case management practices in Canada.