Resource-Allocation Strategies: A Verbal Protocol Analysis

The current study examined the strategies used by people to solve resource-allocation problems. Verbal protocols were recorded as participants provided meal choices for seven consecutive days with limited resources available to spend on meals and with daily constraints imposed on meal consumption. None of the participants incorporated the established mathematical procedures (i.e., Linear Programming) to arrive at the optimum number of meals possible in a week. However, the strategies they did use enabled them to achieve meal totals on average at 94% of this optimal amount. A few participants attempted to first solve the maximum meals possible in a week before scheduling this solution across the seven days (solve-and-schedule strategy), but the majority of participants simply selected meals on a day-to-day basis while checking resource availability each day to allow for full resource consumption (consume-and-check strategy). The findings of this study provide a preliminary step toward understanding how people make intuitive resource-allocation decisions. Copyright 1998 Academic Press.