Patient-physician E-mail communication
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Updated: Oct 21, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
J W Mold1, J R Cacy, E D Barton
1Department of Family Medicine and Preventive Medicine, University of Oklahoma Health Sciences Center, Oklahoma City 73104, USA. jimmold@ouhsc.edu
Abstract:
A significant number of Oklahomans are using computers and have e-mail access either at home or at work. Consecutive patients seen by 23 family physician members of the Oklahoma Physicians Research/Resource Network (OKPRN) were queried regarding their use of computers and access to e-mail. The numbers are higher in urban and suburban areas than in medium and smaller towns and rural areas. Of those who have e-mail access now or are planning to get it within six months, a substantial majority would like to use this medium to interact with their family physician. Potential uses for e-mail technology and problems to be overcome are discussed.
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