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Nurses' perceptions of good nursing care
Professional Nurse (London, England)
|October 23, 1998
Summary
Nurses define good patient care through storytelling, highlighting the importance of building rapport. This connection helps alleviate patient fears, offer support, and manage challenging situations effectively.
Area of Science:
- Nursing
- Qualitative Research
- Patient Experience
Background:
- Nursing is often defined as 'caring for patients'.
- Understanding nurses' perspectives is crucial for defining quality care.
- Patient narratives can illuminate the essence of nursing practice.
Purpose of the Study:
- To explore nurses' understanding of good nursing care.
- To identify key elements of effective nurse-patient interactions.
- To analyze how nurses use narrative to define their practice.
Main Methods:
- Qualitative analysis of nurses' personal stories and experiences.
- Thematic analysis of narrative content.
- Exploration of nurse-patient relationship dynamics.
Main Results:
- Nurses' narratives emphasize the critical role of rapport-building with patients.
- Establishing a strong connection helps overcome patient fears and anxieties.
- Effective rapport facilitates assistance and de-escalates difficult situations.
Conclusions:
- Good nursing care is significantly defined by the quality of the nurse-patient relationship.
- Narrative inquiry provides valuable insights into nursing practice and patient-centered care.
- Rapport is a fundamental skill for nurses to provide compassionate and effective care.