Related Experiment Videos
Care process and satisfaction analysis of a transmural home care program
F W Smeenk1, J C van Haastregt, E M Gubbels
1Department of Pulmonology, Catharina Hospital, Eindhoven, The Netherlands. fsk@iaehv.nl
International Journal of Nursing Studies
|October 28, 1998
Summary
This study found that a transmural home care program resulted in high patient and caregiver satisfaction. The workload for professional caregivers was deemed acceptable, suggesting the program
Area of Science:
- Healthcare Management
- Community Health Nursing
- Geriatric Care
Background:
- Home care programs are essential for managing chronic conditions and improving patient quality of life.
- Transmural care models aim to bridge the gap between hospital and community-based healthcare services.
- Assessing caregiver workload and patient satisfaction is crucial for evaluating the efficacy of home care interventions.
Purpose of the Study:
- To evaluate the workload of professional caregivers in a transmural home care program.
- To assess patient and caregiver satisfaction with the implemented transmural home care program.
- To determine the feasibility of introducing similar programs in other healthcare settings.
Main Methods:
- A cohort of 79 patients was enrolled in the transmural home care intervention.
- Detailed records of time spent by various healthcare professionals (specialist nurse coordinator, general practitioner, community nurses, home helper) were maintained.
- Patient and caregiver satisfaction surveys were administered to gauge their experience with the program.
Main Results:
- The average time spent by healthcare professionals per patient varied, with home helpers dedicating the most hours (112.3 h).
- The 24-hour telephone service was contacted 100 times, while the transmural home team received 8 contacts.
- Patient and caregiver satisfaction levels with the provided care were reported as very high.
Conclusions:
- The transmural home care program demonstrated an acceptable professional caregiver workload.
- High levels of patient and caregiver satisfaction indicate the program's success.
- The program's seamless integration with existing healthcare structures suggests its potential for widespread adoption by hospitals and primary care teams.