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Reducing staff turnover: a case study of dialysis facilities
1Health Management Department, School of Business, Quinnipiac College, Hamden, CT, USA.
Health Care Management Review
|November 6, 1998
Summary
Staff turnover in dialysis facilities is high among younger, white employees with less support. Addressing these factors can improve retention and patient care quality.
Area of Science:
- Healthcare Management
- Nursing Staff Retention
- Dialysis Patient Care
Background:
- High annual staff turnover in dialysis facilities negatively impacts patient care and increases operational costs.
- Understanding the drivers of staff turnover is crucial for developing effective retention strategies.
Purpose of the Study:
- To identify demographic and psychosocial factors associated with staff turnover in Texas dialysis facilities.
- To provide insights for managerial interventions aimed at enhancing staff retention.
Main Methods:
- Multivariate logistic analysis was employed.
- Data were collected from 42 dialysis facilities in Texas.
Main Results:
- Younger age, white ethnicity, and shorter job tenure were significant predictors of increased turnover.
- Lack of emotional support from family/friends and reduced supervisor support also significantly increased turnover likelihood (p <= .05).
Conclusions:
- Demographic and psychosocial factors play a significant role in dialysis facility staff turnover.
- Targeted managerial strategies focusing on support systems and employee demographics are recommended to improve staff retention and ensure quality patient care.