Related Experiment Video
Updated: Aug 18, 2026

Making Sense of Listening: The IMAP Test Battery
Published on: October 11, 2010
Structural impediments to effective communication
1Faculty of Nursing, University of Sydney, Camperdown, New South Wales, Australia. Smith@cchs. usyd.edu.au
Interestingly, none of the mental health nurse authors that I have consulted, understand the nurse-patient relationship as establishing the parameters for facilitative communication which, to a large extent, opens up or circumscribes further therapeutic possibilities. In other words, the nurse is seen as the initiator of both relationship development and communicative interactions; and the person of the nurse seems irrelevant in that they have skills to learn and techniques to apply. Furthermore, if communication is problematic, it seems to be assumed that such difficulties arise from the patient or from the inadequacy of the nurse's technique, and never from the personal attributes of the nurse.
Interestingly, none of the mental health nurse authors that I have consulted, understand the nurse-patient relationship as establishing the parameters for facilitative communication which, to a large extent, opens up or circumscribes further therapeutic possibilities. In other words, the nurse is seen as the initiator of both relationship development and communicative interactions; and the person of the nurse seems irrelevant in that they have skills to learn and techniques to apply. Furthermore, if communication is problematic, it seems to be assumed that such difficulties arise from the patient or from the inadequacy of the nurse's technique, and never from the personal attributes of the nurse.
Related Concept Videos
Communication
Communication
Within...
Levels of Communication II: Organizational, Public, and Group Dynamics
Therapeutic Communication
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Barriers to Effective Communication I
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this barrier...
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...

