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Patient satisfaction with screening mammography: online vs off-line interpretation
T E Wilson1, C Wallace, M A Roubidoux
1Department of Radiology, University of Michigan Hospitals, Ann Arbor 48109-0326, USA.
Academic Radiology
|November 11, 1998
Summary
Patients overwhelmingly prefer online mammogram interpretation for faster results and a better overall experience. This study highlights the benefits of immediate communication in screening mammography.
Area of Science:
- Radiology
- Patient Experience
- Health Informatics
Background:
- Screening mammograms are crucial for early breast cancer detection.
- Current interpretation methods vary, impacting patient satisfaction and communication.
Purpose of the Study:
- To compare patient satisfaction between online and off-line mammogram interpretation methods.
- To identify factors influencing patient preferences for mammogram interpretation.
Main Methods:
- A survey assessed satisfaction and demographics of women undergoing screening mammograms.
- Two interpretation methods were compared: 'online' (immediate results) and 'off-line' (delayed results).
- Statistical power ensured at least 174 surveys per group.
Main Results:
- Higher overall satisfaction was reported for the online interpretation method (P < .002).
- 92% of patients in the online group were very satisfied versus 59% in the off-line group.
- 97% of patients preferred the online method if given a choice.
Conclusions:
- Patients strongly prefer online mammographic interpretation for screening studies.
- The online method significantly enhances patient satisfaction and preference.