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Related Experiment Videos

Evidence-based practice: is patient satisfaction evidence?

M Walsh1, A Walsh

  • 1Department of Nursing, University College of St Martin, Carlisle, Cumbria, USA.

Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
|November 21, 1998
PubMed
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This study evaluated the Newcastle Satisfaction with Nursing Scale, a tool for measuring patient satisfaction with nursing care. Findings suggest its usefulness in assessing nursing practice quality.

Area of Science:

  • Nursing
  • Healthcare Quality
  • Patient Experience

Background:

  • Patient satisfaction is frequently used to evaluate nursing care quality.
  • Concerns exist regarding the reliability and validity of patient satisfaction measures.
  • Standardized tools are needed to accurately assess patient perceptions of nursing.

Purpose of the Study:

  • To assess the utility of the Newcastle Satisfaction with Nursing Scale (NSNS).
  • To determine if the NSNS is a reliable and valid instrument for measuring patient satisfaction with nursing care.

Main Methods:

  • The study involved assessing the Newcastle Satisfaction with Nursing Scale.
  • Methodology focused on evaluating the scale's performance in measuring patient satisfaction.

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Main Results:

  • The Newcastle Satisfaction with Nursing Scale demonstrated usefulness as a tool.
  • The scale provides valuable data for evaluating nursing practice.

Conclusions:

  • The Newcastle Satisfaction with Nursing Scale is a potentially valuable tool for assessing patient satisfaction.
  • Further research may be needed to fully establish its reliability and validity in diverse settings.