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Related Experiment Videos

Let the patients speak

T Moran

    Texas Medicine
    |November 26, 1998
    PubMed
    Summary
    This summary is machine-generated.

    Texas health maintenance organizations (HMOs) were compared in the first statewide consumer survey. This report card initiative was mandated by the 1997 Texas Legislature to inform consumers about HMO performance.

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    Area of Science:

    • Health Services Research
    • Public Policy Analysis
    • Consumer Health Information

    Background:

    • The 1997 Texas Legislature mandated annual report cards for health maintenance organizations (HMOs).
    • The Office of Public Insurance Counsel (OPIC) was tasked with this comparative analysis.
    • This initiative aimed to enhance transparency in the healthcare market.

    Purpose of the Study:

    • To fulfill the legislative directive for comparative HMO performance reports.
    • To provide consumers with accessible information on Texas HMOs.
    • To establish a baseline for future HMO evaluations.

    Main Methods:

    • The Office of Public Insurance Counsel (OPIC) commissioned a statewide consumer survey.
    • The University of Texas Office of Survey Research conducted the survey.

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  • Data collection focused on consumer perceptions and experiences with HMOs.

    • Main Results:

    • OPIC released its inaugural statewide consumer survey results in August.
    • The survey provides comparative data on Texas health maintenance organizations.
    • This marks the first comprehensive consumer-based assessment of HMOs in Texas.

    Conclusions:

    • The initial survey provides valuable insights into consumer experiences with Texas HMOs.
    • This report card system is a key tool for public accountability in healthcare.
    • Future reports will build upon this foundation to track HMO performance over time.