Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Medicare managed care: consumers' perspectives

J Wilson1

  • 1CareData Reports, Inc., White Plains, New York, USA.

Clinical Therapeutics
|January 23, 1999
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Treatment of hypertension induces a fall in platelet basal cytoplasmic calcium concentration without influencing platelet aggregation.

Thrombosis and haemostasis·1992
Same author

Isolation of transglutaminase-reactive sequences from complex biological systems: a prominent lysine donor sequence in bovine lens.

Proceedings of the National Academy of Sciences of the United States of America·1992
Same author

Expression and gene transcript of Fc receptors for IgG, HLA class II antigens and Langerhans cells in human cervico-vaginal epithelium.

Clinical and experimental immunology·1992
Same author

Progressive bulbar paralysis of childhood. A reappraisal of Fazio-Londe disease.

Brain : a journal of neurology·1992
Same author

Induction of rat hepatic mixed-function oxidases by acetone and other physiological ketones: their role in diabetes-induced changes in cytochrome P450 proteins.

Xenobiotica; the fate of foreign compounds in biological systems·1992
Same author

Selective inhibition of human immunodeficiency viruses by racemates and enantiomers of cis-5-fluoro-1-[2-(hydroxymethyl)-1,3-oxathiolan-5-yl]cytosine.

Antimicrobial agents and chemotherapy·1992
Same journal

Reimagining Representation Across the Clinical Research Ecosystem: Part II of a Specialty Update on Advancing Diversity, Racial Equity, and Inclusion in Clinical Research.

Clinical therapeutics·2026
Same journal

Combined Effects of Nicorandil and Enhanced External Counterpulsation on Coronary Microcirculation and Exercise Capacity in Patients With Coronary Slow Flow Phenomenon: A Randomized, Controlled, 3-Arm Trial.

Clinical therapeutics·2026
Same journal

Phase 1 Study Evaluating Gefurulimab Pharmacokinetics and Safety Following Delivery Via Autoinjector or Prefilled Syringe With Needle Safety Device in Healthy Adults.

Clinical therapeutics·2026
Same journal

Evaluating Stevens-Johnson Syndrome/Toxic Epidermal Necrolysis Associated With Newer Antiseizure Medications Using FAERS and JADER Combined With Bioinformatics Exploration.

Clinical therapeutics·2026
Same journal

Diversity: A Medical Research Imperative.

Clinical therapeutics·2026
Same journal

LOARGYS (pegzilarginase-nbln).

Clinical therapeutics·2026
See all related articles

Medicare beneficiaries highly value pharmacy benefits, with 81% satisfied. Customer service and perceived well-being significantly influence satisfaction with Medicare managed care plans.

Area of Science:

  • Health Services Research
  • Managed Care Pharmacy
  • Health Plan Member Satisfaction

Background:

  • Medicare risk health maintenance organizations (HMOs) are a key component of Medicare managed care.
  • Understanding member satisfaction is crucial for evaluating and improving these plans.

Purpose of the Study:

  • To assess Medicare managed care member satisfaction, focusing on pharmacy benefits and treatment perceptions.
  • To identify key drivers of satisfaction among Medicare beneficiaries in risk-based HMOs.

Main Methods:

  • A 1997 CareData survey was administered to 23,140 Medicare risk HMO enrollees.
  • 12,265 beneficiaries completed the 12-page questionnaire, yielding a 53% response rate.
  • Statistical analysis identified factors contributing to overall satisfaction.

Related Experiment Videos

Main Results:

  • Pharmacy benefits were a primary reason for enrollment (75%) and highly satisfactory (81%).
  • Key satisfaction drivers included customer service, plan administration, perceived well-being, and improved health.
  • Significant regional, plan-specific, and health status variations in satisfaction were observed.

Conclusions:

  • Pharmacy benefits are a critical factor for Medicare managed care enrollment and satisfaction.
  • Holistic plan performance, encompassing service, well-being, and health outcomes, is essential for member contentment.
  • Tailored strategies may be needed to address regional and individual variations in satisfaction.