Using web technology and Java mobile software agents to manage outside referrals

Area of Science:

• Health Informatics
• Medical Technology
• Healthcare Systems Engineering

Background:

• Referrals between primary care providers (PCPs) and specialists are crucial for patient care.
• Existing referral systems often lack efficiency and adequate data transfer.
• Timely communication and comprehensive data are vital for effective specialist consultations.

Purpose of the Study:

• To develop a web-based referral application for seamless patient referrals.
• To facilitate data exchange between PCPs and specialists at Massachusetts General Hospital and Brigham and Women's Hospital.
• To improve the efficiency and effectiveness of the referral process.

Main Methods:

• Developed a prototype web-based referral application.
• Utilized a web browser/server architecture for referral initiation.
• Employed Java mobile software agents to manage referral workflow and data.
• Ensured light client implementation for broad compatibility and security.

Main Results:

• The application provides consultants with sufficient data for initial decision-making.
• PCPs receive prompt responses from consultants.
• The system supports diverse data types, including complex reports and scanned images.
• Agents offer ongoing queries and alerts within the PCP's office.

Conclusions:

• The web-based referral application effectively streamlines patient referrals.
• The system enhances communication and data sharing between PCPs and specialists.
• The architecture is scalable and secure, adaptable to future healthcare needs.