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Journal of Occupational Health Psychology|February 13, 2009
Customer incivility as a social stressor: the role of race and racial identity for service employeesJulie H Kern, Alicia A GrandeyJournal of Occupational Health Psychology|February 3, 2017
The state of the heart: Emotional labor as emotion regulation reviewed and revisedAlicia A Grandey, Robert C MelloyJournal of Occupational Health Psychology|July 20, 2007
Display rules versus display autonomy: emotion regulation, emotional exhaustion, and task performance in a call center simulationLori Sideman Goldberg, Alicia A GrandeyJournal of Occupational Health Psychology|February 10, 2022
A call for preventing interpersonal stressors at workAlicia A Grandey, Terry Beehr, Sandy HershcovisJournal of Occupational Health Psychology|January 21, 2015
On the front lines: Stakeholder threat cues determine how identified employees cope with scandalAlicia A Grandey, Morgan A Krannitz, Tyler SlezakJournal of Occupational Health Psychology|November 5, 2020
Does sleep help or harm managers' perceived productivity? Trade-offs between affect and time as resourcesGordon M Sayre, Alicia A Grandey, David M AlmeidaThe Journal of Applied Psychology|September 27, 2019
From cheery to "cheers"? Regulating emotions at work and alcohol consumption after workGordon M Sayre, Alicia A Grandey, Nai-Wen ChiJournal of Occupational Health Psychology|January 30, 2007
Verbal abuse from outsiders versus insiders: comparing frequency, impact on emotional exhaustion, and the role of emotional laborAlicia A Grandey, Julie H Kern, Michael R FroneThe Journal of Applied Psychology|September 16, 2005
Must "service with a smile" be stressful? The moderating role of personal control for American and French employeesAlicia A Grandey, Glenda M Fisk, Dirk D SteinerJournal of Occupational Health Psychology|July 22, 2021
"A blessing and a curse": Work loss during coronavirus lockdown on short-term health changes via threat and recoveryAlicia A Grandey, Gordon M Sayre, Kimberly A FrenchPageof 2