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H F Koenig

Showing results (1-10 of 3) with videos related to

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Hospital & Health Services Administration|January 1, 1994
Perceptual measures of quality: a tool to improve nursing home systemsH F Koenig, I K Kleinsorge
Journal of Health Care Marketing|November 5, 1991
The silent customers: measuring customer satisfaction in nursing homesI K Kleinsorge, H F Koenig
Journal of Health Care Marketing|March 4, 1995
Service quality measurementJ H McAlexander, D O Kaldenberg, H F Koenig
Pageof 1

Showing results (1-10 of 3) with videos related to

Sort By:
Pageof 1
Hospital & Health Services Administration|January 1, 1994
Perceptual measures of quality: a tool to improve nursing home systemsH F Koenig, I K Kleinsorge
Journal of Health Care Marketing|November 5, 1991
The silent customers: measuring customer satisfaction in nursing homesI K Kleinsorge, H F Koenig
Journal of Health Care Marketing|March 4, 1995
Service quality measurementJ H McAlexander, D O Kaldenberg, H F Koenig
Pageof 1