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Health Affairs (Project Hope)|October 4, 2017
Outcomes In Two Massachusetts Hospital Systems Give Reason For Optimism About Communication-And-Resolution ProgramsMichelle M Mello, Allen Kachalia, Stephanie Roche, et al.
Joint Commission Journal on Quality and Patient Safety|July 17, 2018
A Multi-Stakeholder Consensus-Driven Research Agenda for Better Understanding and Supporting the Emotional Impact of Harmful Events on Patients and FamiliesSigall K Bell, Jason M Etchegaray, Elizabeth Gaufberg, et al.
Health Affairs (Project Hope)|November 6, 2018
Effects Of A Communication-And-Resolution Program On Hospitals' Malpractice Claims And CostsAllen Kachalia, Kenneth Sands, Melinda Van Niel, et al.
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