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Health Care Management Review|January 1, 1993
Organizational cultures, strategies, and commitments in health care organizationsP C NystromHospital & Health Services Administration|July 1, 1997
Organizational determinants of service quality in nursing homesT M Steffen, P C NystromHealth Care Management Review|January 1, 1988
Problem solving by hospital managersT M Steffen, P C NystromJournal of Health Care Marketing|March 3, 1997
Satisfaction with nursing homes. The design of employees' jobs can ultimately influence family members' perspectivesT M Steffen, P C Nystrom, S J O'ConnorPageof 1