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Hospital & Health Services Administration|April 1, 1996
Reengineering the work of caregivers: role redefinition, team structures, and organizational redesignS B SchweikhartTopics in Health Information Management|October 5, 1994
The effective use of patient satisfaction dataS B Schweikhart, S StrasserHospital & Health Services Administration|April 1, 1993
Service recovery in health services organizationsS B Schweikhart, S Strasser, M R KennedyClinical Therapeutics|October 6, 1999
Quality-adjusted life-years and other health indices: a comparative analysisA S McAlearney, S B Schweikhart, D S PathakPageof 1