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Journal of Medical Internet Research|February 25, 2011
The characteristics and motivations of online health information seekers: cross-sectional survey and qualitative interview studyJohn Powell, Nadia Inglis, Jennifer Ronnie, et al.
BMC Health Services Research|August 10, 2013
A cost-minimisation study of 1,001 NHS Direct usersRod Lambert, Richard Fordham, Shirley Large, et al.
Age and Ageing|March 19, 2011
Older people's use of NHS DirectWen-Chin Hsu, Peter A Bath, Shirley Large, et al.
Telemedicine Journal and E-Health : the Official Journal of the American Telemedicine Association|October 12, 2012
A U.K. case study of who uses NHS direct: investigating the impact of age, gender, and deprivation on the utilization of NHS directErica J Cook, Gurch Randhawa, Shirley Large, et al.
BMC Public Health|August 4, 2010
Reassuring and managing patients with concerns about swine flu: qualitative interviews with callers to NHS DirectG James Rubin, Richard Amlôt, Holly Carter, et al.
BMC Health Services Research|October 26, 2014
Barriers and facilitators to using NHS Direct: a qualitative study of 'users' and 'non-users'Erica J Cook, Gurch Randhawa, Shirley Large, et al.
International Journal for Equity in Health|November 8, 2014
Who uses NHS Direct? Investigating the impact of ethnicity on the uptake of telephone based healthcareErica J Cook, Gurch Randhawa, Shirley Large, et al.
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