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Health Care Management Review|January 5, 2002
Managing system errors and failures in health care organizations: suggestions for practice and researchSteven A Yourstone, Howard L SmithHealth Services Management Research|October 26, 2007
Learning - the only way to improve health-care outcomesJ Deane Waldman, Steven A YourstoneHealth Care Management Review|March 18, 2003
Learning curves in health careJ Deane Waldman, Steven A Yourstone, Howard L SmithPageof 1