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Academic Medicine : Journal of the Association of American Medical Colleges|September 27, 2006
Fixing healthcare from the inside: teaching residents to heal broken delivery processes as they heal sick patientsSteven J Spear
Harvard Business Review|May 19, 2004
Learning to lead at ToyotaSteven J Spear
Harvard Business Review|September 21, 2005
Fixing health care from the inside, todaySteven J Spear
Annals of Internal Medicine|April 20, 2005
Ambiguity and workarounds as contributors to medical errorSteven J Spear, Mark Schmidhofer
Academic Medicine : Journal of the Association of American Medical Colleges|November 27, 2009
Commentary: "Who was caring for Mary?" revisited: a call for all academic physicians caring for patients to focus on systems and quality improvementFrederick S Southwick, Steven J Spear
Health Services Research|May 18, 2006
Operational failures and interruptions in hospital nursingAnita L Tucker, Steven J Spear
Academic Medicine : Journal of the Association of American Medical Colleges|July 28, 2004
Medical education as a process management problemElizabeth G Armstrong, Marie Mackey, Steven J Spear
The Journal of Nursing Administration|November 11, 2003
Driving improvement in patient care: lessons from ToyotaDebra N Thompson, Gail A Wolf, Steven J Spear
Joint Commission Journal on Quality and Patient Safety|November 9, 2007
Using real-time problem solving to eliminate central line infectionsRichard P Shannon, Diane Frndak, Naida Grunden, et al.
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