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The Hospital Manager
|
December 11, 1984
Does your customer relations program have what it takes?
W Leebov, M Goldsmith
Journal of Healthcare Education and Training : the Journal of the American Society for Healthcare Education and Training
|
March 6, 1987
Guest relations: the special role of educators
W Leebov, G Scott
Journal of Health Care Marketing
|
November 5, 1988
Customer service excellence in ambulatory care organizations
W Leebov, S Afriat
Aspen'S Advisor for Nurse Executives
|
March 6, 1999
A competency model approach to redesigning the manager's role
J A Kilty, W Leebov
Hospitals
|
April 1, 1983
Employees given refresher course in kindness
W Leebov, C Buckley
Aspen'S Advisor for Nurse Executives
|
March 6, 1999
A competency model approach to redesigning the manager's role
J A Kilty, W Leebov
Patient-Focused Care : the Health Care Executive'S Guide to Organizational Restructuring
|
December 8, 1996
How to redesign manager's role for PFC
J A Kilty, W Leebov
OR Manager
|
April 8, 1992
A model to get you started in a CQI program
W Leebov, C J Ersoz
Strategies for Healthcare Excellence : Organizational Productivity, Quality and Effectiveness
|
March 9, 1995
At Albert Einstein, alignment of staff and MD performance with values is business strategy
M Goldsmith, J Kilty, W Leebov
Materials Management in Health Care
|
June 6, 1998
Mad to glad. Smart tips on resolving complaints
W Leebov, S Afriat, J Presha
Page
of 2
Search research articles
Search
Showing results (11-20 of 20) with videos related to
Sort By:
Page
of 2
You have reached the last page of results.
This site can display upto 20 results.
The Hospital Manager
|
December 11, 1984
Does your customer relations program have what it takes?
W Leebov, M Goldsmith
Journal of Healthcare Education and Training : the Journal of the American Society for Healthcare Education and Training
|
March 6, 1987
Guest relations: the special role of educators
W Leebov, G Scott
Journal of Health Care Marketing
|
November 5, 1988
Customer service excellence in ambulatory care organizations
W Leebov, S Afriat
Aspen'S Advisor for Nurse Executives
|
March 6, 1999
A competency model approach to redesigning the manager's role
J A Kilty, W Leebov
Hospitals
|
April 1, 1983
Employees given refresher course in kindness
W Leebov, C Buckley
Aspen'S Advisor for Nurse Executives
|
March 6, 1999
A competency model approach to redesigning the manager's role
J A Kilty, W Leebov
Patient-Focused Care : the Health Care Executive'S Guide to Organizational Restructuring
|
December 8, 1996
How to redesign manager's role for PFC
J A Kilty, W Leebov
OR Manager
|
April 8, 1992
A model to get you started in a CQI program
W Leebov, C J Ersoz
Strategies for Healthcare Excellence : Organizational Productivity, Quality and Effectiveness
|
March 9, 1995
At Albert Einstein, alignment of staff and MD performance with values is business strategy
M Goldsmith, J Kilty, W Leebov
Materials Management in Health Care
|
June 6, 1998
Mad to glad. Smart tips on resolving complaints
W Leebov, S Afriat, J Presha
Page
of 2