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Harvard Business Review|February 24, 2001
Enlightened experimentation. The new imperative for innovationS ThomkeHarvard Business Review|February 24, 2001
Finally, a way to put your Internet portfolio in orderA K TjanHarvard Business Review|July 27, 2002
Just-in-time delivery comes to knowledge managementThomas H Davenport, John GlaserPageof 118