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Harvard Business Review|June 6, 1996
Manage marketing by the customer equity testR C Blattberg, J Deighton
Harvard Business Review|June 6, 1996
Strategic renewal for business unitsJ O Whitney
Harvard Business Review|December 8, 1997
A new mandate for human resourcesD Ulrich
Harvard Business Review|December 8, 1997
The competitive dynamics of network-based businessesK P Coyne, R Dye
Harvard Business Review|August 10, 1978
Cost accounting comes to service industriesJ Dearden
Harvard Business Review|December 13, 1979
Instilling activism in trusteesA R Stern
Harvard Business Review|December 13, 1979
The energy outlook: combining the optionsR Stobaugh, D Yergin
Harvard Business Review|December 13, 1979
Managing your boss: a compatible relationship with your superior is essential to being effective in your jobJ J Gabarro, J P Kotter
Harvard Business Review|February 10, 1984
Common sense and computer securityM D Buss, L M Salerno
Harvard Business Review|October 4, 1997
Making strategy: learning by doingC M Christensen
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