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Harvard Business Review|June 15, 2006
Eager sellers and stony buyers: understanding the psychology of new-product adoptionJohn T GourvilleHarvard Business Review|June 15, 2006
The wisdom of deliberate mistakesPaul J H Schoemaker, Robert E GuntherHarvard Business Review|April 5, 2002
Reawakening your passion for workRichard Boyatzis, Annie McKee, Daniel GolemanHarvard Business Review|March 16, 2002
Avoid the four perils of CRMDarrell K Rigby, Frederick F Reichheld, Phil SchefterHarvard Business Review|November 7, 2009
Community relations 2.0Gerald C Kane, Robert G Fichman, John Gallaugher, et al.Harvard Business Review|October 28, 2005
Information technology and the board of directorsRichard Nolan, F Warren McFarlanHarvard Business Review|October 28, 2005
Master of the house: Why a company should take control of its building projectsDavid ThurmPageof 118