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Healthcare Benchmarks and Quality Improvement|November 26, 2008
Press Ganey: public reporting gives huge boost to patient satisfactionHealthcare Benchmarks and Quality Improvement|December 15, 2005
Lean production efforts help save 7.5M dollars in 1 yearHealthcare Benchmarks and Quality Improvement|November 26, 2009
Safety and 'silos' don't mix TJC says in new alertHealthcare Benchmarks and Quality Improvement|April 17, 2007
Should quality data be collected by race, ethnicity?Healthcare Benchmarks and Quality Improvement|February 21, 2003
Are patients' DNR orders overinterpreted?Healthcare Benchmarks and Quality Improvement|August 7, 2003
Hotel shows health system keys to service excellenceHealthcare Benchmarks and Quality Improvement|November 2, 2010
Disclose mistakes that affect multiple patientsHealthcare Benchmarks and Quality Improvement|May 25, 2010
From 'worst' to 'first' in pressure ulcer incidentsHealthcare Benchmarks and Quality Improvement|September 21, 2010
Bar-code/eMAR combo reduces errorsHealthcare Benchmarks and Quality Improvement|April 1, 2011
Rapid adoption network approach yields successful collaborationPageof 50