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International Journal of Health Care Quality Assurance|December 9, 1994
Methodological issues in patient satisfaction surveysB Lin, E KellyInternational Journal of Health Care Quality Assurance|December 9, 1993
Effective use of a common problem-solving process as an integral part of TQMW D PescodInternational Journal of Health Care Quality Assurance|December 9, 1993
Patient satisfaction studies: methodology, management and consumer evaluationC Batchelor, D J Owens, M Read, et al.International Journal of Health Care Quality Assurance|September 30, 2017
Service quality in public health clinics: perceptions of users and health professionalsDomingos Fernandes Campos, Rinaldo Bezerra Negromonte Filho, Felipe Nalon CastroInternational Journal of Health Care Quality Assurance|September 30, 2017
Application of the Delphi technique in healthcare maintenanceStanley Njuangang, Champika Liyanage, Akintola AkintoyeInternational Journal of Health Care Quality Assurance|July 18, 2017
Reducing wrong intraocular lens implants in cataract surgeryHuey Peng Loh, Dirk Frans de Korne, Soon Phaik Chee, et al.International Journal of Health Care Quality Assurance|March 6, 2018
Patient-perceived hospital service quality: an empirical assessmentYogesh P Pai, Satyanarayana T Chary, Rashmi Yogesh PaiInternational Journal of Health Care Quality Assurance|March 6, 2018
Socio-economic inequalities in health services utilization: a cross-sectional studyMohammad Ranjbar Ezzatabadi, Ameneh Khosravi, Mohammad Amin Bahrami, et al.International Journal of Health Care Quality Assurance|March 6, 2018
Implementation of a multimodal patient safety improvement program "SafetyLEAP" in intensive care unitsChantal Backman, Paul C Hebert, Alison Jennings, et al.International Journal of Health Care Quality Assurance|March 6, 2018
Improving flow in the ORCharles Hubert Blouin-Delisle, Renee Drolet, Serge Gagnon, et al.Pageof 104