Showing results (161-170 of 274) with videos related to
Sort By:
Pageof 28
Journal of Health Care Marketing|November 5, 1990
A multifacet typology of patient satisfaction with a hospital stayJ SinghJournal of Health Care Marketing|March 3, 1997
Linking quality and performance. Quality orientation can be a competitive strategy for health care providersM I Rapert, E BabakusJournal of Health Care Marketing|January 1, 1996
Happy employees lead to loyal patients. Survey of nurses and patients shows a strong link between employee satisfaction and patient loyaltyP M Atkins, B S Marshall, R G JavalgiJournal of Health Care Marketing|January 1, 1996
A quality tool for health insurers. A new scale measures "quality orientation" from the customer's point of viewK W Westbrook, D Pedrick, V BushJournal of Health Care Marketing|February 8, 1990
Using mass transit public service advertising to market family planningR Blonna, K McNally, C GrassoJournal of Health Care Marketing|February 8, 1990
How patients evaluate the quality of ambulatory medical encounters: a marketing perspectiveK D BoppJournal of Health Care Marketing|August 7, 1990
Hospital image and the positioning of service centers: an application in market analysis and strategy developmentS M Smith, M ClarkJournal of Health Care Marketing|August 7, 1990
Factors influencing physician choice of an outpatient surgery and testing facilityN M MacDowell, R PerryJournal of Health Care Marketing|March 4, 1995
Taking the direct routeJ W Peltier, A K Kleimenhagen, G M NaiduJournal of Health Care Marketing|March 4, 1995
Service quality measurementJ H McAlexander, D O Kaldenberg, H F KoenigPageof 28