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Managed Care Quarterly|February 1, 1997
Choosing chronic disease measures for HEDIS: conceptual framework and review of seven clinical areasE A McGlynnManaged Care Quarterly|February 1, 1997
A systems approach to asthma careT F Plaut, T Howell, S Walsh, et al.Managed Care Quarterly|March 3, 1996
Member satisfaction surveys: the next frontierJ Genovich-RichardsManaged Care Quarterly|March 3, 1996
Childhood immunization: one HMO's experience in benchmarking and improving plan performanceC KeitelManaged Care Quarterly|March 3, 1996
Patient-based surveying: a cost-effective approach for reaching large marketsS ByerManaged Care Quarterly|March 3, 1996
Improving the quality of care and reducing health care costs through a point-of-service health care information systemE ZaltaManaged Care Quarterly|December 3, 1996
Success of Medicaid managed care using a public-private sector modelC L BeyerlManaged Care Quarterly|December 3, 1996
IBM's pursuit of quality and cost-effective health benefitsM A Tarre, C G CainePageof 38