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The Joint Commission Journal on Quality Improvement|May 1, 1994
Collaborative benchmarking in health careD Mosel, B GiftThe Joint Commission Journal on Quality Improvement|May 1, 1994
Benchmarking in health care: turning challenges into successT BerkeyThe Joint Commission Journal on Quality Improvement|May 1, 1994
Appointment access: planning to benchmark a complex issueA V Lewis, J White, B DavisThe Joint Commission Journal on Quality Improvement|April 1, 1994
Linking outcomes measurement to continual improvement: the serial "V" way of thinking about improving clinical careP B Batalden, E C Nelson, J S RobertsThe Joint Commission Journal on Quality Improvement|April 1, 1994
Integrating guidelines with continuous quality improvement: doing the right thing the right way to achieve the right goalsD C Kibbe, A D Kaluzny, C P McLaughlinThe Joint Commission Journal on Quality Improvement|March 1, 1994
The value of the Uniform Clinical Data Set System (UCDSS) in a hospital settingA J Hartz, P Sigmann, C Guse, et al.The Joint Commission Journal on Quality Improvement|March 1, 1994
Understanding patient-centered care in the context of total quality management and continuous quality improvementD S Wakefield, S T Cyphert, J F Murray, et al.The Joint Commission Journal on Quality Improvement|December 1, 1994
Using the PDSA cycle to standardize a quality assurance program in a quality improvement-driven environmentC S Guinane, J I Sikes, R K WilsonThe Joint Commission Journal on Quality Improvement|November 1, 1994
TQM information systems: an elusive goalL W CollinsThe Joint Commission Journal on Quality Improvement|December 31, 1997
Improving the delivery of clinical preventive services to women in managed care organizations: a case study analysisN A Heiser, R F St PeterPageof 51