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The Journal of Business Strategy|October 6, 1990
Self-directed work teams yield long-term benefitsA Versteeg
The Journal of Business Strategy|October 6, 1990
Planning the leadership transitionF Petrock
The Journal of Business Strategy|February 8, 1991
New marketing mix stresses serviceD A Collier
The Journal of Business Strategy|April 9, 1991
U.S. intelligence system: model for corporate chiefs?B Gilad
The Journal of Business Strategy|December 9, 1992
A vigorous approach to customer serviceE K Pollock
The Journal of Business Strategy|December 9, 1992
Achieving a sustainable service advantageK P Coyne
The Journal of Business Strategy|June 7, 1992
Marketing's agenda for the 1990sA J Magrath
The Journal of Business Strategy|April 9, 1991
Environmental affairs: now on the strategic agendaT L Hooper, B T Rocca
The Journal of Business Strategy|February 8, 1992
Designing a customer retention planG DeSouza
The Journal of Business Strategy|February 7, 1993
Strategic planning unboundA Hiam
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