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Hongyu Pu

1PUBLICATIONS

14CO-AUTHORS

Software quality, processes and metrics

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Publications (1)

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|Oct 13, 2025

Exploring patient satisfaction and its influencing factors in Chinese internet hospitals: An analysis using two-factor theory and Kano model based on user-generated contents.

Yunfan He, Lei Ye, Xinran He

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Yunfan He

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Xinran He

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Jiayi Chen

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Lili Qiao

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Yifeng Li

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Yujie Wang

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Xiaoyi Jiao

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Qichuan Fang

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Junhao Ma

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Mengyao Xing

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Yunfan He

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Xinran He

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Jiayi Chen

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Lili Qiao

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