Yaoqun Xu

1PUBLICATIONS
2CO-AUTHORS
Satellite communications
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Publications (1)

|Sep 26, 2026
The Effects of Chatbot Recovery Strategies and Anthropomorphic Image Type on Service Recovery Satisfaction: The Mediating Roles of Perceived Warmth and Competence.

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Frequent Collaborators

1 joint publications

Ye Wang

1 joint publications

Tung-Ju Wu