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Pengfei Cheng

3PUBLICATIONS

0CO-AUTHORS

Social program evaluationLearning, motivation and emotionWorkplace wellbeing and quality of working life

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Publications (3)

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|Nov 27, 2025

How Employees' Emotional Labor Promotes Perceived Service Quality: A Dual-Pathway Model.

Pengfei Cheng, Xu Zhao

|Jan 21, 2023

Transformational Leadership and Emotional Labor: The Mediation Effects of Psychological Empowerment.

Pengfei Cheng, Zhuangzi Liu, Linfei Zhou

|Sep 09, 2022

The Influence of Perceived External Prestige on Emotional Labor of Frontline Employees: The Mediating Roles of Organizational Identification and Impression Management Motive.

Pengfei Cheng, Jingxuan Jiang, Zhuangzi Liu

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