Abdelrahman Ahmed
2PUBLICATIONS
3CO-AUTHORS
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Publications (2)
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|Apr 30, 2021
A Multimodal Approach to Improve Performance Evaluation of Call Center Agent.Abdelrahman Ahmed, Khaled Shaalan, Sergio Toral
|Sep 30, 2020
Agent Productivity Modeling in a Call Center Domain Using Attentive Convolutional Neural Networks.Abdelrahman Ahmed, Sergio Toral, Khaled Shaalan
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