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Cómo el mapeo de sistemas puede ser una herramienta importante de comunicación de la salud
Jessie Heneghan1,2,3, Danielle C John1,2,4, Tej D Shah1,2,3
1Center for Advanced Technology and Communication in Health (CATCH), CUNY Graduate School of Public Health and Health Policy, New York, New York, USA.
Journal of health communication
|August 22, 2025
Resumen
El mapeo de sistemas representa visualmente sistemas de salud complejos y sus interacciones. Esta herramienta de visualización ofrece un método poderoso para la comunicación de salud pública, con potencial futuro en las tecnologías de IA y VR / XR.
Área de la Ciencia:
- Comunicación sobre salud pública
- Ciencias de los sistemas
- Informática de la salud
Sus antecedentes:
- Los problemas complejos de salud y salud pública implican numerosos factores que interactúan entre sí, lo que dificulta su comunicación efectiva.
- Los métodos tradicionales de comunicación, como las palabras por sí solas, a menudo son insuficientes para explicar sistemas complejos.
- Las herramientas de visualización, como los mapas de sistemas, pueden cerrar esta brecha de comunicación al ilustrar los componentes y las relaciones del sistema.
Objetivo del estudio:
- Destacar el potencial sin explotar de la cartografía de sistemas en las comunicaciones de salud y salud pública.
- Esbozar un proceso estructurado para desarrollar mapas de sistemas de comunicación de salud que minimicen el sesgo e incorporen diversas perspectivas.
- Explorar las direcciones futuras para el mapeo de sistemas en salud pública, incluida la integración de tecnologías emergentes.
Principales métodos:
- El estudio describe un proceso secuencial y paso a paso para crear mapas de sistemas adaptados a la comunicación de salud.
- Se hace hincapié en incluir varias perspectivas para garantizar una representación integral y menos sesgada del sistema.
- La metodología implica la representación gráfica de los componentes del sistema y sus interrelaciones.
Principales resultados:
- El mapeo de sistemas proporciona una valiosa herramienta de visualización para comprender y comunicar sistemas de salud complejos.
- Un proceso definido puede facilitar la creación de mapas de sistemas sólidos que capturen la dinámica del sistema y los puntos de vista de las partes interesadas.
- El potencial de la cartografía de sistemas en la salud pública es significativo, pero en gran medida no ha sido explorado.
Conclusiones:
- El mapeo de sistemas ofrece un enfoque prometedor para mejorar la comunicación de problemas complejos de salud pública.
- Los avances futuros pueden implicar la integración de la inteligencia artificial (IA) y la realidad virtual / extendida (VR / XR) para mejorar las aplicaciones de mapeo de sistemas.
- El aprovechamiento de estas tecnologías puede profundizar la comprensión y la comunicación de los desafíos de salud pública.
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