Video Experimental Relacionado
Updated: Sep 9, 2025
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
23.8K
Mejorar la atención hospitalaria para los pacientes que experimentan barreras de comunicación a través de estrategias
Kathryn Jane Muir1, Kathy S Sliwinski2, Lee Ang3
1Center for Health Outcomes and Policy Research, University of Pennsylvania School of Nursing, Philadelphia, PA, USA.
Resumen
Las enfermeras enfrentan desafíos al brindar atención a pacientes con dominio limitado del inglés (LEP), destacando las necesidades de una mejor dotación de personal, programas comunitarios y servicios de acceso lingüístico consistentes para mejorar la equidad en la salud.
Área de la Ciencia:
- Enfermería
- Investigación en servicios de salud
- Equidad en salud
Sus antecedentes:
- Los pacientes con un dominio limitado del inglés (LEP) experimentan peores resultados de atención médica.
- Los servicios de acceso lingüístico existentes a menudo no satisfacen las necesidades de los pacientes con PEL.
- Las enfermeras son fundamentales para la prestación de cuidados y la implementación de servicios de acceso lingüístico.
Objetivo del estudio:
- Explorar las experiencias de las enfermeras hospitalarias en el cuidado de pacientes con LEP.
- Identificar las barreras y los facilitadores del acceso efectivo a las lenguas.
- Informar estrategias para mejorar la calidad de la atención de los pacientes con LEP.
Principales métodos:
- Estudio cualitativo basado en el contenido y el análisis temático.
- Análisis de 1295 respuestas de texto abierto de la encuesta RN4CAST-NY/IL.
- Marco informado por el Modelo Ecológico Social.
Principales resultados:
- Surgieron cuatro temas clave: la dotación de personal de enfermería, la integración en la comunidad, la variación de la disponibilidad de servicios y el acceso personalizado.
- Las enfermeras hicieron hincapié en la necesidad de contar con personal multilingüe y asociaciones comunitarias.
- La incoherencia en la disponibilidad y modalidad de los servicios lingüísticos fue un problema importante.
Conclusiones:
- La mejora de la dotación de personal de enfermería con una fuerza laboral multilingüe es crucial.
- El desarrollo de programas integrados en la comunidad y protocolos de acceso lingüístico estandarizados y adaptados puede mejorar la atención.
- Abordar estas áreas puede reducir las disparidades para los pacientes con LEP.
Videos de Conceptos Relacionados
01:25Role of Communication in the Nursing Process II: Planning and Implementation
1.9K
Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
1.9K
01:21Barriers to Effective Communication II
3.8K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.8K
01:23Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
9.0K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
9.0K
01:28Communication
7.3K
Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
7.3K
01:29SBAR I: Understanding the Concept
4.8K
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Standardized methods of communication have been developed to ensure that information is...
4.8K
01:08Role of Communication in the Nursing Process III: Evaluation and Documentation
1.4K
A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
1.4K